Tata Consultancy Services
HQ Address
Raveline Street, 21 DS Marg, Fort, Mumbai, Maharashtra 400001, India
Website Address
Business introduction
Building on belief
Building greater futures through innovation and collective knowledge
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose.
Tata Consultancy Services Solutions
CFO Services for Banking & Financial Institutions
Challenge Multiple changes to regulations, stricter controls over all processes, data availability & data quality have made regulatory compliance for CFOs in BFSI complicated. With constant revenue leakage and cost escalation, optimizing balance sheets and costs to maximize net income and operating ratio is the need of the hour, added to......
business needs
- Business Establishment & Support Services
- Business Intelligence & Practice Management
- Compliance & Regulation
TCS BaNCS™
Challenge Today’s customers are demanding more transparency and a wider array of products while managing their wealth. Wealth managers and wealth management firms, will also have to tackle challenges related to pricing and keep an eye on costs. Plus, complying with regulations can get in the way of profitability. A wealth......
business needs
- Digital Platforms & Tools
- Portfolio Build, Analysis & Reporting
- Portfolio & Wealth Management Systems
TCS Business Records Management
Challenge Key challenges for BFSI firms in business record management include complying with legal and regulatory policies, and siloed information. The volumes generated have increased along with cost of recovering misfiled documents, calling for robust document record management systems. Auditors and investigators are looking for accuracy in compliance reporting functions. Financial......
business needs
- Business Intelligence & Practice Management
- Document Management & Storage
- Market & Business Infrastructure
TCS Conversa™
Challenge While artificial intelligence has the potential to transform customer experience and improve business operations, most enterprises are yet to leverage it optimally. Even though Chatbots are being used as basic FAQ engines they are unable to process complex queries, multilingual requirements, and culture-specific approaches. Companies need powerful, next-gen bots to......
business needs
view solutionTCS Customer Experience Management Suite
Challenge BFSI enterprises are striving to transform their customer service capabilities, upgrading from legacy contact center models relying primarily on voice. This will help financial services firms lower call volumes, thereby reducing service costs. Firms also need to take note of the increasing demand for self-serve options, which may become the......
business needs
view solutionTCS Digital Mortgage Services
Challenge Growing costs and stringent regulations, and increasingly digital-savvy customer base have pushed the traditional mortgage lenders to explore new business models. Consequently, mortgage firms are looking for strategic partners to drive profitable, efficient operations, boost speed to market and meet the expectations of technology-savvy and financially educated customers. Solution TCS Digital Mortgage......
business needs
view solutionTCS Digital Onboarding
Challenge Sales teams and expansion efforts at non-banking financial companies are bottlenecked by the absence of robust digital onboarding systems. As top players deploy smart solutions to tackle increasingly complex and newer challenges of today’s business conditions, their sales and service teams are setting up new standards for customer expectations. Disruptive......
business needs
- Client Onboarding & Identity Verification
- Digital Platforms & Tools
- Market & Business Infrastructure
TCS Enterprise Regulatory Compliance Management Framework
Challenge Compliance has emerged as the main focus area for financial firms, and any lapses are severely penalized. Regulators expect financial firms to efficiently manage risk and demonstrate that they have the systems, processes, and controls in place to do so. However, financial firms struggle with siloed systems, disjointed workflows, and frequent human......
business needs
view solutionTCS Financial Crime Compliance
Challenge Financial institutions are no strangers to money laundering, fraud, and other financial crimes. However, the frequency and severity of such crimes have been on the rise, posing a significant challenge to banks and financial services firms. The COVID-19 crisis has magnified the problem for financial institutions, which were already struggling......
business needs
view solutionTCS Insights Driven Business and Operations Framework
Challenge The impact of COVID-19 on businesses has been significant. Capital market firms have especially faced a major jolt as a result of market uncertainty, near zero interest rates, shrinking liquidity and funding, credit tightening, and spike in operational tasks. This has created immense disruption in the short to medium term,......
business needs
- Business Intelligence & Practice Management
- Data Management & Analysis
- Technology Strategy & Consulting
TCS Integrated Blockchain Solutions
Challenge Financial players today need to choose between platform- and business model-based approaches to understand, explore, and eventually adopt blockchain technology. A platform approach requires multiple validation cycles, which increases the time required. On the other hand, a business-model-first approach risks longer conceptualization cycles, due to lack of timely feedback. TCS solution TCS’......
business needs
- Distributed Ledger Technologies & Cryptocurrencies
- Software Development & Management
- Technology Strategy & Consulting
TCS Integrated Information Controls Framework
Challenge According to The Basel Committee on Banking Supervision (BCBS), banks must consistently demonstrate the maturity to carry out risk information management functions. BCBS 239 norms on risk data aggregation and reporting require rigorous data control mechanisms to ensure high-quality data across multiple dimensions. However, lack of transparency and reliability limit......
business needs
view solutionTCS’ Strategic Marketing Services
Challenge Increasing and persistent complexity of customer interactions and pressures of growth has led to the role of marketing in financial institutions to evolve beyond traditional responsibilities of brand management, advertising and market research. Reimagining critical marketing functions, customer engagement through new age digital marketing for banking and insurance and improving......
business needs
view solutionTCS Tran$form©
Challenge With the advent of digitization, BFSI organizations are increasingly facing issues such as rapidly evolving customer expectations, rising operating costs, and emerging technology-enabled competitors. Undertaking large-scale digital transformation to tackle these challenges often tends to obstruct the day-to-day operations. Also, the lack of in-house digital talent and synchronization between digitization......
business needs
view solutionTCS Wealth Advisory Solution
Challenge Financial advisors (FAs) at wealth management firms and private banks rely on research for devising investment strategies for high net worth individuals. With limited time at hand, FAs constantly struggle to analyze an exhaustive list of reports. While many wealth managers have deployed different types of financial advisory software to......
