As wealth management has become increasingly digital, and clients’ expectations around the digital experience have increased, the client onboarding and identity verification process has taken on greater importance. At the same time, regulatory and compliance responsibilities have increased, creating a need for wealth managers to establish processes for identifying and assessing clients while delivering an onboarding experience that is as straightforward and frictionless as possible.
The client onboarding process is often a firm’s first opportunity to shine with a client and demonstrate its competence and abiliites. But despite the technologies that now exist in this space, the complexities of some client circumstances means CO&IV remains an ongoing challenge for the industry. It often remains slow, manual, repetitive, and tedious for the client.
The Client Onboarding & Identity Verification (CO&IV) business need category within The Wealth Mosaic’s global solution provider directory brings together a broad range of solutions supporting wealth management organisations as they tackle these challenges. It sits within our Technology & Data marketplace and provides a resource for firms looking to improve the speed, efficiency, security, and experience of their onboarding processes.
The CO&IV business need is where firms can seek answers to an increasing number of pressing questions as they look to combine regulatory rigour with a modern digital experience:
- How do wealth management organisations verify a new client's identity?
- How do they collect and validate the information needed to meet KYC and AML requirements?
- How can they reduce manual processes and duplication while maintaining appropriate controls?
- How can they make onboarding easier for clients without compromising compliance?
Firms in the CO&IV category offer a wide range of capabilities across this process. These include digital client onboarding, identity verification, KYC and AML checks, sanctions and PEP screening, enhanced due diligence, document capture and verification, client data collection, risk assessment, account opening, workflow automation, client lifecycle management, and ongoing monitoring.
The category also reflects the increasingly connected nature of the onboarding process. Rather than being a single compliance step, onboarding can involve multiple data sources, systems, checks, and workflows across the organisation. Solutions in the category therefore range from focused identity and screening tools through to broader platforms designed to orchestrate onboarding and support the client relationship beyond account opening.
There is also a strong client experience dimension. Lengthy, paper-based or repetitive processes can create friction at precisely the point when a prospective client is deciding whether to establish a relationship with a wealth manager. Digital workflows, automated checks, data reuse, and integrated processes can help firms reduce unnecessary effort for both clients and their own teams, while improving operational consistency and compliance.
The breadth of the category reflects the global nature of these challenges. The directory includes providers and solutions serving wealth managers across multiple regions and client types, from banks and brokers to financial advisers, asset managers, family offices, and digital wealth managers.
CO&IV category in numbers
Within the CO&IV business need category, you will currently find:
- 178 solution providers
- 247 total solutions
- 92 knowledge resources
Relevant Members
Examples of the featured firms included in the CO&IV business need category are Avantos.ai, Docupace, LexisNexis Risk Solutions, and Objectway.
Together, these providers demonstrate the breadth of the category, from digital account opening and identity verification through to AML/KYC screening, compliance workflows, client lifecycle management, and broader onboarding platforms.
Access CO&IV
Click here for full access to the Client Onboarding & Identity Verification business need category.
Request to be included in the CO&IV category
If you have a solution that should be featured in the Client Onboarding & Identity Verification business need category that we do not currently have, either in the directory or just in this category, please message us at office@thewealthmosaic.com to discuss.
If you have a solution that you want to feature in the category with a more detailed profile and content, please message us at stephen@thewealthmosaic.com to discuss.
TWM Directory overview
The Client Onboarding & Identity Verification business need category is one of 40 current business needs within our global online solution provider directory. In total, this directory now hosts over 10,000 business and solution profiles, all for solution providers and their offerings, which service, target, and/or are relevant to the business needs of different forms of wealth managers around the world, whether banks, brokers, family offices, financial advisers, investment managers, trust and fiduciary businesses, or other forms of wealth management firm from around the world.
To learn more about our directory and its development, and to have your business and solution included in this growing industry resource, please message us at office@thewealthmosaic.com to discuss.
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About The Wealth Mosaic
The Wealth Mosaic is a UK-headquartered online solution provider directory and knowledge resource, focused specifically on the wealth management industry.
For wealth managers, the buy side of our marketplace, The Wealth Mosaic is designed to enable discovery of key solutions, solution providers and knowledge resources by specific business needs.
For solution providers and vendors, the sell side of our marketplace, The Wealth Mosaic exists to support the positioning, exposure and business development needs of these firms in a more complex and demanding market.
