Unblu

HQ Address

Centralbahnplatz 10, 4051 Basel, Switzerland

Website Address

www.unblu.com

Ownership Type

Private

Connect with Unblu
Business introduction

Unblu solutions empower financial institutions to make every online conversation meaningful and profitable

Deliver better and more efficient advice. Build successful business relationships

The Unblu Conversational and Collaboration suite allows financial institutions to engage and interact with visitors & customers on their websites and mobile applications, guiding them through their digital journey to a successful completion of a business transaction. The suite is specially architected to allow advisors and relationship managers to engage with customers in secure environments such online banking applications or customer portals, taking the support and advisory experience to the next level. Unblu customers can: 

  • Increase trustworthiness, loyalty (through long-term valuable advice), and sales
  • Empower online channels by assisting in the moment of truth, increasing interactions and transactions
  • Reduce costs and increase customer satisfaction thanks to an exceptional online support experience

Unblu is helping organizations to rationalize their physical presence and offer a high level of customer service through centralized, virtual service centres.

Unblu: An introduction to the business

Client Engagement & Management, Digital Platforms & Tools

08/03/2019

Welcome to the first of our video interviews with Basel, Switzerland-headquartered customer engagement and collaboration technology firm, Unblu. In this video, Chief Operating Officer, Jens Rabe, talks us through: A brief......

Unblu: Private banking use case

Client Engagement & Management, Digital Platforms & Tools

13/03/2019

Jens Rabe, Unblu COO, at FintechTalents

Client Engagement & Management, Digital Platforms & Tools

13/12/2018

FinTECHtalents interview with Jens Rabe, COO, unblu

Client Engagement & Management, Digital Platforms & Tools

01/01/2018

Business Overview

Unblu helps the world's leading private and retail banks to deliver an omnichannel in-person experience online. We provide highly secure engagement and collaboration software, enabling banks to enrich the digital experience of their clients. Unblu's suite helps to increase revenue and efficiency while reducing costs and improving digital customer interaction. Clients using our technology have been able to cut customer support calls in half, achieve four times as many client meetings as in branches, increase customer satisfaction and produce a 90% recommendation rate. Unblu is helping to transform the future of online banking.

Unblu suite enables the financial industry to bring the “human touch” back to online customer interactions by allowing advisor and customer to simultaneously engage and collaborate around their banking web applications, as well as keeping the conversation between advisors and customers open and active.

Customers

We've helped over 120 financial sector customers bring and improve conversations through their digital channels.

Some testimonials: https://www.unblu.com/en/resources/testimonials/

Partners

We form strategic alliances with OEMs, technology providers, resellers and systems integrators and work together with the very best in the industry, providing customers with unrivaled domain expertise and outstanding digital engagement solutions.

Key Data

Year founded
2008
employees
21-50
clients
101-250
offices
6
Office Regional Presence
  • Eastern Europe
  • North America
  • Western Europe
Type of Clients
  • Digital wealth manager
  • Global Private Bank
  • Multi-Family Office
  • Regional Private Bank
  • Retail bank wealth manager
  • View Others View Less
Client Regional Presence
  • Eastern Europe
  • North America
  • Western Europe
Leading client geographies

Unblu Solutions

Unblu

The Unblu suite enables advisors and customers to engage, converse, browse & collaborate in the same web asset or mobile application simultaneously. Our customers leverage their existing investments in digital channels, increase the number of customer interactions and reduce the total cost of ownership. Unblu's solution is helping the world's leading......

business needs
Client type
client geography presence
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